Is responsible for the processing of personal data as shown in this privacy statement.
Personal data that we process
Mikou processes your personal data because you use our services and/or because you provide it to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Address data
- Phone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at email@example.com and we will delete this information.
For what purpose and on what basis do we process personal data?
Mikou processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to provide our services
- To inform you about changes to our services and products
- Offer you the opportunity to create an account
- To deliver goods and services to you
- Mikou analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
- Mikou follows your surfing behavior on various websites with which we tailor our products and services to your needs.
- Mikou also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Mikou makes decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of Mikou). Mikou uses computer programs or systems that
Stores data and this has no consequences, this is purely business and is not shared.
How long we keep personal data
Mikou does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
I store addresses and telephone numbers
A 7 year term
For VAT, returns and exchanges.
Sharing personal data with third parties
Mikou only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Mikou only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
View, adjust or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to firstname.lastname@example.org.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Mikou will respond to your request as soon as possible, but in any case within four weeks.
Mikou would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Mikou takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via email@example.com